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Terms and conditions
1/ GENERAL
All our sales are subject to these general conditions which prevail over all conditions of purchase unless formal and express derogation on our part. Any order automatically implies full acceptance of these conditions of sale and warranty.
2/ WARNING
The boxes sold by our company are products expressly reserved for circuits and private roads not approved on the open road. Their assembly could be liable to cause the manufacturer's warranty to be lost and could be used by insurance companies to avoid covering claims if they have not declared the installation of the box to the insurer. Our company declines all responsibility concerning the calling into question of a manufacturer's guarantee, mechanical or electronic breakage, insurance coverage or inappropriate use.
3/ TECHNICAL CHARACTERISTICS
The fuel consumption and power increase figures shown in our commercial documents are indicative and do not constitute a contractual commitment.
4/ TIMES AND DELIVERIES
In the event of distance selling, a delivery time limit is specified before the conclusion of the contract, exceeding this delivery time by more than 14 days allowing the consumer to terminate the sale without being able to perceive damages and interest in connection with such termination. Fortuitous events or force majeure are reserved for our benefit and give us the right to suspend the execution of orders for a period equal to the duration of the fortuitous event or force majeure. The port of shipments is always the responsibility of the customer, whether postal by carrier or express, unless otherwise stated.
5/ PRICE
Our prices are calculated ex-factory, postage or transport costs being borne by the customer (unless otherwise stated). Our invoicing is always made at the price in effect on the day of shipment.
6/ CONDITIONS OF PAYMENT-REGULATIONS
Our sales are always made exclusively in cash, net of discount. Any failure or/and late payment authorizes us to suspend shipments, Law of 31.12.92 n° 92/1442: any late payment will give rise, automatically and without any prior formal notice, from the date of maturity upon application of penalties set at a rate equal to 1.5 times the legal interest rate for the current year.
7/ WITHDRAWAL-RETURN
As stipulated in article L121-20 of the consumer code, you have a period of 14 days from receipt of your order to withdraw. (This period is extended to 100 days by our merchant site). Then, you have a time limit of 14 working days following the communication of your written withdrawal to return the product to us, in its original condition, without penalty except for the return costs. The products must be returned complete, unassembled or in perfect condition for resale in their packaging. If the conditions mentioned above are met, we will refund (withdrawal within 14 days), issue an exchange or a credit note on order (withdrawal within 15 to 100 days) to the buyer, all of the sums corresponding to the purchase of the products returned by him. In the event of a return that does not comply with our return conditions, the product will be returned to the customer with a letter stating the reasons for non-compliance with the return conditions. After 2 refused returns, the 3rd return of the product still does not comply with our return conditions,
Upon receipt of the return made by the customer, any product found to be damaged will not be refunded, taken back or exchanged and the reshipment will be the responsibility of the customer. Products returned after an order credit will not be refunded.
Parcel return address: Eco-system 1 place Pol Lapeyre 13005 Marseille.
8/ COMMERCIAL WARRANTY
Our articles are guaranteed between two and five years depending on the brand and the conditions. Basically, the ethanol kits are guaranteed for 5 years. You can opt for a 2-year warranty by clicking on the drop-down list on the product sheet with a price reduction. Our guarantees are strictly limited in all areas and in particular within the framework of articles 1641 and following of the civil code to the sole repair or replacement of defective parts or products and to shipping and transport costs. Our company can in no way be required to pay damages for any reason whatsoever except the replacement or repair of the product. Our company excludes all warranties in the event of force majeure, negligence, lack of maintenance, improper use or faulty assembly.
Electronic products such as additional boxes, ethanol kits, are guaranteed from 2 to 5 years manufacturer (excluding breakage). This warranty is exclusively reserved for an electronic failure of the E85 box or the additional kit. To validate the warranty, the customer must justify the management of the faulty box with the purchase invoice. He will have to call the after-sales service of our website by email. The warranty for the ethanol kit or the additional kit cannot be requested more than twice and cannot take place following reinstallation on another vehicle.
9/ LEGAL GUARANTEE
All products for sale on our site or in our catalogs benefit from the legal guarantee of conformity and the guarantee against hidden defects.10/ DISPUTES-CONTESTATIONS-MEDIATION
Any dispute relating to the sale of our products, even in the event of a warranty claim or multiple defendants, will be the exclusive jurisdiction of the commercial court in whose jurisdiction the buyer is located.
11/ RETENTION OF OWNERSHIP
Our company retains ownership of the goods sold until effective payment of the full price in principal and accessory. Does not constitute payment within the meaning of this clause the delivery of a title creating an obligation to pay. Failure to pay any due date may result in the claiming of the goods, the goods in the possession of the purchaser being presumed to be those unpaid. These provisions do not prevent the transfer of risks to the purchaser from the departure of the products from our premises. Until full payment of the principal and accessories, the purchaser may neither resell nor transform the products of our company.
12/ TERMINATION CLAUSE BY PLEASE RIGHT
In the absence of payment by the purchaser of the sums due to our company, the sale will be resolved automatically if our company sees fit by simply sending a registered letter with request for acknowledgment of receipt referring to this clause. without prejudice to our company's right to claim damages.
13/ PROTECTION OF PERSONAL DATA
Protection of privacy: the information collected is for internal processing. In accordance with the LEN law, we keep your personal details only for commercial purposes. This will remain confidential and will not be sold or disclosed to other companies.